Regulation News / Updates

The Welsh Government requires all housing associations in Wales to carry out a 'Self Assessment' on the services they provide. The Regulatory Framework for Housing Associations Registered in Wales identifies the DeliveryOoutcomes the Self Assessments should be judged against.

Each year we carry out a series of challenges to our Self Assessment using the judgements defined below.

Definition of Judgements:

Excellent - Exceeding the Delivery Outcome no immediate improvement required
Good - Exceeding the Delivery Outcome but could make some improvements
Average - Just Meeting the Delivery Outcome Below
Average – Meeting most of the Delivery Outcome but need to improve in some areas
Poor - Not meeting the Delivery Outcome

The Board of Hafod Housing Association and Hendre considered the views of our; stakeholders, staff and Tenant Scrutiny Panel together with the evidence provided to form the following judgements:

Please click on the links to access the full judgements.

Delivery Outcome Judgements:

We place the people who want to use our services at the heart of our work
putting the citizen first - Good (18/05/16)

We live public sector values, by conducting our affairs with honesty and
integrity, and demonstrate good governance through our behaviour - Good (02/12/15)

We make sure our purpose is clear and we achieve what we set out to do - knowing
who does what and why - Good (23/08/16)

We are a financially sound and viable business - Excellent (18/05/16)

We engage with others to enhance and maximise outcomes for our service users and
the community - Good (02/03/16)

We build and renovate homes to a good quality - Good (23/08/16)

We let homes in a fair, transparent and effective way - Good (23/08/16)

We manage our homes effectively - Good (02/12/15)

We repair and maintain homes in an efficient, timely and cost effective way - Good (18/05/16)

We provide fair and efficient services for owners - Average (02/12/15)

If you would like to take a look at our self assessments summary please click on the link below:

Self-Assessment 2014

If you would like to know more about Hafod Housing Association Self-Assessment process
please contact:

Corinna Mantle, Tel 029 2967 5800 or email

Regulation News / Updates
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